FAQs

Let’s cut to the chase…


Evolution Whistler Outlet offers radical deals on previous season products, great value shipping and a reflection of Whistler's mountain culture. 
The items and sizes on this site are our LAST items, we do not have any other sizes or colours. All products on our site are final sale.

I have a question regarding an item/order, how can I get in touch with you?


We want to help make your shopping experience with us as smooth as a freshly waxed board. If you have any issues with order please don't hesitate to get in touch.You can reach via email at support@evolutionwhistleroutlet.com

I can't see my size, do you have any other sizes?

These items are the leftovers from previous season stock at Evolution - they are the last of their kind! The sizes and colours listed on the site are the only ones we have.

When will next seasons gear be available on Evolution Whistler Outlet?

Check in May for Winter season products and in November for Bike products. 

Can you tell me about your shipping rates?


We like to keep our shipping rates super simple;

WE OFFER FREE CANADA WIDE SHIPPING!!!

All shipping will be Fed-Ex ground (and if not available, the back-up will be Canada Post

Unfortunately for our friends in the US we still charge a flat fee of $60CAD on snowboards and $30CAD for anything other items.


Oops, something was wrong with my order, what is your returns policy?


As a discount outlet store, unfortunately we do not accept returns on items. You can find all information and small print in our Refund Policy


Do you have any retail stores?


Yes! Our store in Whistler has been a mainstay within the mountain biking community for over 25 years.


I have a great idea for Evolution, how can I send it to you?


Sure! You can send any general comments to us at Hi@evolutionwhistleroutlet.com